Most Frequently Asked Questions
for the Everyday Heroes Classified Recognition Program

Q.  Who and what is an “Everyday Hero”?
A.  An “Everyday Hero” is a permanent classified employee of the Los Angeles Unified School District who has been recognized for demonstrating excellence in work performance, school and community involvement, and/or leadership and commitment to our District and students. These are the individuals who go above the call of duty and truly represent the best of our classified service. 

Q.  Who can be recognized using the Everyday Heroes Recognition Program?
A.  Any permanent classified employee may be recognized as an Everyday Hero.  If a non-classified employee or certificated employee receives a recognition submission, then the recognized individual, their supervisor and the submitter will still be notified of their recognition but will not continue further in the recognition program. 

Q.  Why should I recognize someone as an “Everyday Hero”?
A.  Not only does research indicate that employee recognition relates to employee satisfaction, happiness, job attendance, and performance, but it is also emotionally rewarding to acknowledge others who are doing great work with a great attitude.  Everyone wants to feel appreciated, and letting someone know their hard work has not gone unnoticed strengthens you, the person you recognize, the community, and LAUSD as a whole.

Q.  I would like to recognize someone as an Everyday Hero.  Where do I go?
A.  Follow this link to the Everyday Heroes page.  Here you can easily and quickly submit a recognition, find out additional information about past and present Everyday Heroes, view recognition resources, view sample recognitions, and more.

Q.  What happens after I submit a recognition?
A.  After you have submitted your recognition message, an email containing your recognition message will be sent within one week to your Everyday Hero, his/her supervisor, and you, to let you know that it has been sent.

From there, a recognized employee may move on to the next level of the Everyday Heroes Program tier if they remain as a permanent active classified employee in good standing with LAUSD, and receive an additional endorsement by their supervisor.

Q. What are the different levels of recognition through Everyday Heroes Program?

A.  There are four levels of recognition for classified employees.  Below is a simple explanation of each tier, but for a more detailed explanation of each tier, deadlines, benefits and more follow this link to the Everyday Heroes Overview page.

TIER 1 — Recognize an Everyday Hero (Year round) 
This is the core part of the Everyday Heroes program.  In this tier, classified employees are recognized for their excellent contributions. Recognition messages may be submitted by anyone: supervisor, co-worker, customer, parent, etc.

TIER 2 — Outstanding Classified LAUSD Employees (2 Times a Year)
Twice a year, an evaluation committee will review all of the TIER 1 recognitions that have been endorsed by their supervisors to identify one Outstanding employee from each of the 7 recognition categories.

TIER 3 — Exemplary LAUSD Classified Employee of the Year (ONE a Year: LAUSD)
Employees recognized in TIER 2 are then considered for the LAUSD Exemplary Classified Employee of the Year.  A committee reviews the nominations and chooses an individual based on nominations and specific criteria.

TIER 4  — California Classified School Employee of the Year (ONE a Year: CA Dept. of Education)
Employees who were recognized in TIER 2 may be nominated by their supervisors for consideration in the California Department of Education’s Classified School Employee of the Year award process.

Q.  Do I have to write the next great American novel in order to recognize someone?

A.  No, you do not need to write a masterpiece, a sonnet, or an extensive biographical piece of literature in order to recognize someone.  We do, however, have some suggestions for your nominations which can be found here that can help make your good submission into GREAT.  You can also view sample submissions here at that same page.

You do, however, need to fill out and submit the online recognition form as completely and accurately as possible.   Your ability to do so will help us contact supervisors, employees, and you with more ease and accuracy in regards to the recognition and possible advancement to other tiers in the Everyday Heroes Program.

Q.  Who chooses the employees who are recognized at the Outstanding Classified Employees Recognition Ceremony?
A.  Employees are chosen by an evaluation committee comprised of a diverse group of senior level staff from various divisions.   Committee members review all of the TIER 1 recognitions that have been endorsed by their supervisors to select employees for each ceremony. In cases where the evaluation committee has selected more than one individual per category, Personnel Commission staff will make the final selection. Committee members refrain from reviewing the submissions for employees for whom they know or have a preconceived notion about, in an effort to keep the review process objective. 

Q.  What are the benefits of being an Everyday Hero at the various levels of the program?  What do they get for being an Everyday Hero?
A.  There are different benefits and levels of recognition at each tier. 

TIER 1: Within one week of a submission, an email is sent to the Everyday Hero, his/her supervisor, and the submitter notifying them that the individual has been recognized as an Everyday Hero.  The email notification includes a copy of the written recognition information that was submitted in the online recognition form.

TIER 2: If selected from TIER 1 as an Outstanding Classified Employee of the trimester, the employee will be publicly recognized at a Personnel Commission meeting, he/she will receive a certificate identifying them as Outstanding Classified Employee, and he/she will be featured on the District’s and Personnel Commission’s websites, as well as other public venues.

TIER 3:  If selected from TIER 2 as the Exemplary LAUSD Classified Employee of the Year, this individual will be featured on our District website, highlighted in Personnel Commission publications and website, highlighted on KLCS, recognized during Classified Employee Recognition Week at the Personnel Commission meeting, and will have the opportunity to meet with the Superintendent.

TIER 4:  The California Classified School Employee of the Year honorees are determined by the California Department of Education.  You can follow this link for more information about California Department of Education’s Classified School Employee of the Year.

Q.  Can someone be recognized as an Everyday Hero more than once?
A.  Yes! There is no limit on how often a person may be recognized (or may submit recognitions) of employees at the TIER 1 level.  You can recognize as many employees as often as you would like.  In regards to the other levels, an employee may not be recognized at the TIER 2 level more than once per year.

Q. What other ways can I recognize employees?
A. There are lots of other ways you can recognize an employee or learn how to effectively give employee recognition.  There are a number of resources on our page here that provide guidance on recognition basics, the organizational benefits of recognition, Just-In-Time Recognition Resources and what recognition can really do.